Quickteller Concept Design (The Solution)

In my previous article, I wrote about the new Quickteller design; its design flaws especially regarding the difficulty in finding products, bills and services to pay for. I also pointed out that the home page is made up of buttons and links that are redundant or useless to the website’s primary audience. To read more about the previous article, click here.

Today I am not going to talk about problems but solutions. I believe it’s not enough to state problems but recommend solutions. So in this light, I have decided to pick up my pen to redesign a prototype of a website that makes bills easier to find, visually appealing, without losing or tampering with any of its key functionalities.

To do this, I will first prioritize the metaphors / navigators and system in order of importance:

  • Search
  • Auto suggestion
  • Featured Items
  • Navigation
  • Tertiary items


As shown in my previous article, the search is by far the best and easiest way to find any particular item on Quickteller. So, I have decided to make this bigger and more prominent; an easy to read suggestion with fewer elements showing the best 5 results and also displaying the associated logo of each result.

Featured Items

The featured items are now docked at the bottom of the page requiring no clicks to view them.


For a large majority who still feel more comfortable browsing through the navigation, I have limited the categories to 8 , depicting each category with a unique colour and icon makes items super easy to find.


This new concept is by far more user centric and intuitive. It should not take than 1 or 2 clicks to get any item of choice; yet still beautiful and modern.

The Design




Click To View Demo

Available for modern desktop browsers only

Feel free to add any suggestions or contribution to this article. It’s a long article; I never believed I could write this long, thanks for reading.

16 thoughts on “Quickteller Concept Design (The Solution)

  1. Biyi this is classic. It is time Nigeria IT companies start focusing on user experience and not just developing an application for development sake.

    I have also written a bit of articles on how poorly developments are done on the backend and the programmers feel less concern.

    I pray the right people in Interswitch can read this article and have a rethink.

  2. Excellent!

    No nitpicking intended, but it is “Convenience”. Date & time should look good at the top right hand corner of the screen with the image author or just at the spot where it is but a bit lower so that it is not covered.


  3. In good faith, i do appreciate your attempt to provide a review to the quickteller interface. As an experienced user interface designer, take the following hints from me:

    i. quickteller is a market place or an e-shop. not a search engine. the objective of the current interface to provide a quick-intuitive access to products on the go without having to look around too much.

    ii. user experience is not based on the use of latest technology to demo expertise but rather on the need to reach a larger audience with the most intuitive and scale-able interface that can degrade gracefully considering the variations of browsers.

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